Service Center

Welcome to West Herr Toyota of Rochester’s Service Center

The West Herr Toyota of Rochester Service Center Promise

West Herr Toyota of Rochester is committed to providing the care and expert service that our guests come to trust. Pull right into our building through our new service drive. While our Toyota-trained technicians work on your vehicle, we invite you to enjoy a cup of coffee in our newly renovated larger waiting room. Need to catch up on some work or maybe just browse the web while you wait? Set up your laptop or tablet in our brand-new business center. No worries – we have free Wi-Fi! Are your children coming with you? Enjoying playing with your children in our all-new kids playroom. If you can’t wait but can’t find a ride, ask about our courtesy shuttle. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. West Herr Toyota of Rochester is conveniently located in Rochester. West Herr Toyota of Rochester has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.

Own a Scion? Your Scion will receive proper care by trained technicians using Genuine Toyota Parts.






Oil Change



Service Info

Phone Number:Service Hours:
  • Mon7:30 AM - 8:00 PM
  • Tue - Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 5:00 PM
  • SunClosed

Service Center Logo


West Herr Toyota of Rochester Service Advantages Rochester, NY

When you need to get your car serviced, you may want to consider taking it to a dealership that sells your make of vehicle. Many dealerships not only sell cars, but work on cars to prepare them to sell, letting them become very familiar with their makes of vehicles.


If you purchased a new car and it is still under warranty, your local dealership will be able to access the warranty right away and begin working on your car. This could save you a lot of time, energy and frustration that you would otherwise be using to fill out paperwork or getting the warranty transferred.


If you are doing basic maintenance, your dealership will be likely to have the products and parts needed to perform the work without having to order them. This will get your car back to you sooner and you will not need to pay for shipping costs.


Vehicles are made differently and you want someone who is familiar with your type of vehicle working on your car. Dealers who sell your car should be more familiar with your make and model than other mechanics.

The nicest thing about getting your car serviced at the dealership is that you will be familiar with their style of work and their location. You will not have to worry about looking in the phone book for mechanical work to be done.

Service Specials

Vanderstyne Tire Advantage

We are your Toyota Tire Center!

Purchase a set of 4 tires from West Herr Toyota of Rochester and receive:

• FREE Lifetime Tire Rotations
• FREE Lifetime Flat Tire Repairs
• FREE Lifetime Tire Pressure Checks
• TWO Years of Nationwide Road Hazard Protection

• Complimentary Wheel Alignment Check at time of Tire Installation
• Toyota-
Approved Installed by Factory Trained & Certified Technicians

See dealer for details.

Save $10 off New York State Inspection

Save $10 off a New York State Inspection

Regular Price = $21
Sale Price = $11

Toyotas only. Valid only at West Herr Toyota of Rochester. Must present at time of service writeup.

Free Check Engine Light Code Retrieval

Is your Toyota's Check Engine light (also known as MIL or Malfunction Indicator Light) staying on?

At your appointment, one of our Toyota Certified Technicians will retrieve the fault code stored in your Toyota’s onboard computer at no charge to you.
We will scan your vehicle codes and advise you on any additional system diagnostic required.

*If the Check Engine Light is flashing, the vehicle should not be driven, and should be towed in. Toyotas only.

Please don't hesitate to direct your service questions to us! Fill out the simple form below and one of our Service Consultants will get back to you.
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West Herr Toyota of Rochester

4374 W Ridge Rd, Rochester, NY 14626

West Herr Toyota of Rochester 43.218206, -77.7462709.